Digital Storytellers (“Digital Storytellers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at digitalstorytellers.co (the “Site”) and in the course of providing our services, how we use it, and the choices you have.

By using the Site or contacting us, you agree to the practices described in this policy.

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1. Information We Collect

Information you provide directly. When you fill out our contact form, request a quote, subscribe to a plan, or communicate with us, we may collect:

• Your name
• Email address
• Phone number
• A description of your project or business
• Any other information you choose to share with us

Client and billing information. If you become a client, we may collect account details and business information needed to deliver services. Payments are processed by third-party payment processors; we do not store full payment card numbers on our systems.

Information collected automatically. When you visit the Site, we may automatically collect certain technical information, including:

• IP address and general location
• Browser type and device information
• Pages viewed, links clicked, and time spent on the Site
• Referring website or source
• Cookies and similar tracking data (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Set up and manage client accounts and projects
• Process payments and manage subscriptions
• Communicate with you about your projects, account, and requests
• Improve our Site, services, and marketing
• Analyze traffic and understand how the Site is used
• Send updates, newsletters, or promotional content (only where permitted, and you can opt out at any time)
• Comply with legal obligations and protect our rights

3. Legal Bases for Processing

Where applicable, we process your information because it is necessary to provide services you request, because you have given consent, because we have a legitimate business interest, or because we are required to by law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. We may use analytics tools (such as Google Analytics) and advertising or social media pixels that collect information about your activity on the Site.

You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function. Where required by law, we will request your consent before placing non-essential cookies.

5. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. With trusted third parties who perform functions on our behalf, such as hosting, analytics, email delivery, communication tools, advertising platforms, and payment processing. These providers are only permitted to use your information to perform services for us.
• Legal requirements. When required by law, subpoena, or other legal process, or to protect the rights, safety, or property of Digital Storytellers, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. In other cases where you direct or permit us to share your information.

6. Third-Party Links and Platforms

Our Site and communications may contain links to third-party websites and platforms that we do not control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain your information for as long as needed to provide services, maintain our business records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain uses, such as targeted advertising or the sale of personal data (we do not sell your data)
• Opt out of marketing communications

Texas residents. Under the Texas Data Privacy and Security Act, Texas residents may have the rights described above, including the right to confirm whether we process your personal data, to access and obtain a copy of it, to correct or delete it, and to opt out of targeted advertising, sale, or certain profiling. You also have the right to appeal a decision we make regarding a privacy request.

To exercise any of these rights, contact us at [contact email]. We will respond as required by applicable law. We will not discriminate against you for exercising your rights.

10. Marketing Communications

If you receive marketing emails from us, you can opt out at any time by clicking the unsubscribe link in the email or by contacting us. We may still send you non-promotional messages related to your account or projects.

11. Children’s Privacy

The Site and Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

12. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, our Site does not currently respond to them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Significant changes will be posted on this page. Your continued use of the Site after changes are posted means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Digital Storytellers [Legal Business Name] [Mailing Address] McKinney, TX [ZIP] Email: [contact email] Website: https://digitalstorytellers.co